⛔ Error Connecting to App Store - Under investigation!

Tranterbleu

Jinny50

Jul 27, 2024

Who is it that I can actually contact about not being able to connect to App Store or use my gold bars?

Hello again, @Jinny50! Here is the the contact form for 'King' - just click on the green text.

Contact us

All the best and here's hoping for connection soon! 😉

cwgames99

cwgames99

Jul 19, 2024

Have been getting the same message for awhile. Since I don’t want to risk losing my episode win streak, I will only play old levels to earn boosters until this problem is fixed. It’s gotten very boring. Please fix this.

https://us.v-cdn.net/6030983/uploads/S7QQUV4P8CMN/img-6065.png

have been having this problem for weeks now. There is no point in even opening the game with only daily boosters & the occasional “Sweet Cinema” ad, even the “Season Pass” is nowhere to be found. Will this ever be fixed?

cwgames99

when will this be fixed?

Alex5martin

PummyRaj

Jul 1, 2024

https://community.king.com/en/candy-crush-saga/discussion/457961/my-game-says-connecting-to-app-store

Hello @Nieniee26🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game with the Candy Store! Can you tell me which device you are using?

Please reply by typing below🍫🍫

Huawei honor 20

1607Bihac

Still not working to connect the game to the App store!!Not even a explain what is going on or when it’s going to be fixed!!Is everybody from the Developer team on vacation and not working on the problem with the game??What a shame!!

smitherskathy1

QueenB

Jul 2, 2024

Hi everyone,

We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.

We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.

Thank you for your support!

I can't either so no sense in trying to play new levels when I can't use boosters.

lvboop39

Same issue, could’ve completed level if it wasn’t stuck. Frustrating

Sunees

Same problem with the app store and I can't use my gold bars to continue.

godart

one more the same problem. no connection !

definate

Why there's an error because I use wifi