⛔ Error Connecting to App Store - Under investigation!

Tranterbleu

Mine still isn't working either. 😔

Tranterbleu

https://community.king.com/en/candy-crush-saga/discussion/comment/3137308#Comment_3137308

Hi @QueenB, I find the Help Centre isn't helpful. I'm still trying to get the 30 gold bars that I won in a contest here and all we've been doing these last couple of days is sending the same e-mails to each other! I won't be playing or taking part in any competitions for this game until this issue is fixed. I'm not wasting my time anymore, it takes the fun out of playing Candy Crush Saga.

1607Bihac

still not working!!!!

tessy1215

https://community.king.com/en/candy-crush-saga/discussion/comment/3106085#Comment_3106085

I am having trouble with purchasing, with internet connection

1607Bihac

still not working connection to App store!!!

SuperMary0

Same here, performed all of the above, iphone 14 and now 15 ProMax-emailed support but this is going on at least 8 months. Stuck at 4914. I can play, but cannot continue, purchase, earn bonuses. I cannot use lives or request lives.

Tranterbleu

https://community.king.com/en/candy-crush-saga/discussion/comment/3147132#Comment_3147132

Hello @SuperMary0 and welcome to the Community. I have the same problem and I play via Windows 10. I've stopped playing this game as I can't save my progress. I hope you have better luck with emailing "Support", they kept me going round in circles! All the best to you, 😉

RBM0417

Same here. Wonder if they are really trying to fix the problem - shouldn't take days. Guess I need to find another game to spend my money on!

MarieElizabeth

September 1, 2024 Since I joined the community I can't connect to buy boosters to get through the game. It is so annoying because you get so far in the game and then you're bounced out of the game and lose your lead

trailmix

Same issue since late yesterday.

Using a PC on Facebook.