⛔ Error Connecting to App Store - Under investigation!

Sexxxy85

https://community.king.com/en/candy-crush-saga/discussion/comment/3106217#Comment_3106217

I had the same thing

Sexxxy85

I had the same thing happen to me. I lost the round and it says connecting to App Store but wouldn’t stop loading

FluffyDinosaur

Hey everyone, I'm so sorry to hear you are having this issue! Could you help me out by letting me know on what device (Android, Iphone, Windows etc) you are playing when you get this issue?

1607Bihac

https://community.king.com/en/candy-crush-saga/discussion/comment/3162148#Comment_3162148

Does it really matter?How I read all of the messages of complaining about the same issue it’s on Iphone,PC, Huawei etc.So if anybody would care and read all complainings from June until now would have already know that!All kind of phones and PC

frattiniv

On my iPhone. I still have problems

crunched

https://community.king.com/en/candy-crush-saga/discussion/comment/3105981#Comment_3105981

All of the above was done. My bank was charged for the purchase. In Season Pass it shows, but extended lives are not showing at top right. Screen says "No more switches available OOPS CAN'T PROGRESS

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crunched

https://community.king.com/en/candy-crush-saga/discussion/comment/3162639#Comment_3162639

Yes, agree. On Android. Screen is saying no more switches available OOPS CAN'T PROGRESS. Extended lives are not showing at left top. Stuck using up a life with each screen that is stuck MUSIC CONTEST. Need a refund if two purchases.

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JayneBartolotti

when will this be fixed? Frustrating as hell. Using an iPhone. Losing gold bars and boosters. Also when I try to collect boosters my ads freeze and I have to close them eithout getting the boosters.

namkhian

Screenshot_2024-09-30-16-52-05-306_com.king.candycrushsaga.jpg

@QueenB Same here and it's so unfair, I used up quite a number of my boosters, yet it has gone to waste. I should have completed the level.

crunched

These comments are not being paid attention to. The monitors of this game are not even replying with purchases made that were unable to be used. Quite a fraud when you consider how many people are on these platforms saying the same thing. Crashes, all phone types, non connection and even when the purchase goes through it is not showing and the screen isn't allowing forward progression. Someone needs to address.

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