Can't transfer data

Pipilotta62

I recently changed devices from IPhone to Samsung and tried to transfer my data via King Account. But as soon as I login on my Samsung I can't continue on the same Level as I am on my Iphone. On my Iphone I am Level 2025 and on Samsung I am Level 20. Can somebody explain me what I am doing wrong?

kiara_wael

Hi and Welcome to our Community

Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

kiara_wael

Hi and Welcome to our Community

Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.