Why won't my Episode Race start? (Edited by CM: Fixed)!

dumbledore

No race between levels 17211 and 17225 and again between levels 17226 and 17240; is this new? There is no way to win gold bars for those that don’t spend money on the game.

QueenB

Hi everyone!

We’re currently experiencing an issue with the Episode Race! If you're affected, you might receive a pop-up about a new race, but that race is not starting.

We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to get the Episode Race back to your game!

We’ll keep you updated in this thread and thank you for your patience.

We’ll get this problem fixed as soon as we can 😉

QueenB

Hi everyone,

Thank you for your patience.

The team is still working on fixing the Episode Race issue, and we understand how frustrating this has been. We don’t have an exact timeline yet, but rest assured that we’re doing everything we can to resolve it as quickly as possible.

We'll keep you updated here with any new information.

Thank you again for your understanding! Hang in there 😊

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/comment/3143015#Comment_3143015

I hope you get it back soon Christine @christinewupp your gold bars don't look very healthy. I've been getting mine so far, will see what happens when I play the next Episode 🤞

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3143503#Comment_3143503

I've worked myself toward the rainbow again but still no episode race. I can just about do it and keep up if I can pass 45 levels in five minutes….

teenybee

https://community.king.com/en/candy-crush-saga/discussion/comment/3143530#Comment_3143530

Same here. Eight episodes in a row now without a single episode race. It’d be good to know whether or not it’s become one of those features that some people get and some don’t, so I’m not disappointed again next week. Could you please find this out, @QueenB?
No troll this weekend either.

teenybee

https://community.king.com/en/candy-crush-saga/discussion/comment/3144430#Comment_3144430

And thank you for replying and for investigating this, @QueenB. I had the episode race flag at the start of the first episode released last week but, like Christine, it never actually started.. I didn’t have a flag in the other two episodes last week or on any of this week’s.

I know the episode race has been missing on some episodes in the past but I always thought that, when it was there, everyone got it. I hope that hasn’t changed.

teenybee

https://community.king.com/en/candy-crush-saga/discussion/465782/where-are-the-episode-races

Hi @dumbledore, check out the ‘What is the Star Tournament’ thread, where the subject of the missing episode races came up. QueenB is investigating this so you might want to add your name to her list.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/465782/where-are-the-episode-races

Hello @dumbledore Yes I do have the same problem. I have also lost my episode race at the end of the map. This is a problem that has been reported in the past as well. Maybe @QueenB can help you with this but would probably need to know your player ID.

dumbledore

https://community.king.com/en/candy-crush-saga/discussion/comment/3144430#Comment_3144430

@QueenB, would it also be possible to check my game? Not sure what information you need from me, but no episode race once level 17211 completed, nor once level 17226 completed Both were promised by the flag on the game board. I appreciate any help you can facilitate.

christinewupp

Right guys, this is it:

I just about managed to scrape through this week's new levels without the episode race but will not be able to proceed any further. This is my finishing board:

As I have no boosters to speak of left I will uninstall the app and reinstall next Wednesday to see if that fixes the problem. If not then the rainbow end is not for me.

dumbledore

@christinewupp - so sorry to hear this. I have been stuck on 17242 for a few days, no episode rewards in sight and only 4 gold bars. 😩

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3146139#Comment_3146139

That's grim @dumbledore . These levels are too difficult to do without some gold bars. I was making some from the gold chocolate box, but it's not enough for one full episode. We do need the episode race to play without spending a fortune. So without it, I am out.