Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
No race between levels 17211 and 17225 and again between levels 17226 and 17240; is this new? There is no way to win gold bars for those that don’t spend money on the game.
Hi everyone,
Thank you for your patience.
The team is still working on fixing the Episode Race issue, and we understand how frustrating this has been. We don’t have an exact timeline yet, but rest assured that we’re doing everything we can to resolve it as quickly as possible.
We'll keep you updated here with any new information.
Thank you again for your understanding! Hang in there 😊
Hi everyone!
We’re currently experiencing an issue with the Episode Race! If you're affected, you might receive a pop-up about a new race, but that race is not starting.
We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to get the Episode Race back to your game!
We’ll keep you updated in this thread and thank you for your patience.
We’ll get this problem fixed as soon as we can 😉
My Episode Race disappeared a week ago 10/22/24. I will not continue playing if there are very little ways to earn coins. Why would I pay money for coins if there is no reward in advancing? I played some past levels again as per a suggestion in another post to reset it but nothing happened. I talked with support and they said that the episode race isn't a fulltime feature of the game and to be patient. They said it MIGHT come back "SOMETIME" ! Does anyone have a suggestion on how to get it to come back?
Ok! Let me think and come up with something🙂
@PummyRaj Thanks for asking but I have no idea for a title.
Great🌟
Which title would be appropriate for that thread @cookiemae?
@PummyRaj Thanks that would be great.
Hi @cookiemae🤗
Then, how about I request the CM to split your complaint along with the screenshots, and create as a new thread? And, move all other complaints about this particular issue to that new discussion?
I believe that this issue needs to be looked at and resolved! Even though, we have only few players here in the Community, we do not know how many players are out there with this glitch!! Not all like to come and post in the Community🤔
@PummyRaj Thank you for your response. Yes my episode is missing I have already posted screenshots in this feed. Christine responded to my post on the 10th saying she's given up on the race. Yes I posted the flag in my 1s screenshot but the second shot shows no race or flag so it's missing. It's still missing.Thanks for your time I think since I reported my missing race to support and Queen B over a year ago that I just need to continue to play as is.
Hi @cookiemae🙋♀️ I just checked the opening post of this thread and it is about "missing episode race" but, not about the glitch in "starting level" of the Episode Race!!
I think that is the reason that the Studio was looking at the complaint about missing episode race for the players near to end of the map!!
I feel it would be better if you could post a new question with explanation and also screenshots (at least 3 should be good)! Please post your complaint in the Support area using this link —> Ask a question in Candy Crush Saga
And, we can ask Christine and all others to post their complaints in that thread (if they are still experiencing this glitch)!
Thank you🍫🍫
@Snow_Rider I was still waiting but the episode race still hasn't started. I did start back playing so I could finish the chocolate box. I am now on level 17,520 still no race with 1 level I have not played yet. New levels in a few hours will be out so I'm pretty sure enough people are high up. My ID is 14207161654. Would you try again?
@christinewupp@christinewupp…
@Snow_Rider OK but in my game there's 9 people below me between level 17,436 and level 17,459. I am on level 17,459 there are 13 people ahead of me. This is just in my game only. Out of the over 200 million players there has to be a huge number of players in the high level let's say 10%thats enough for me to have the race. So I assumed in the past thinking not enough players were available I stopped playing for 3 weeks still didn't get it. I would feel better if you said it's a test which is the usual answer when you don't have an event because this answer doesn't make any sense to me. Oh well thanks anyway. @PummyRaj Thanks for passing my question on to @Snow_Rider .
Hey there! 🍬
Good news! 🎉 The issue with the Episode Race has been fixed! Thank you so much for your patience during this time. 😌
However, if you’re still not seeing the Episode Race, don’t worry—it could be due to how the Episode Race works. It might take some time to gather enough players for proper matchmaking, especially at higher levels. All you need to do is wait a bit until the system gathers enough players for your next race.
Happy racing! 🏁🍭
@PummyRaj Great! Thanks
I will ask the filling CM. Please bear with me till I find a response🙏
@PummyRaj screenshot
On level 17,453 no race. ID14207161654
@PummyRaj I have ask many times about my episode race. Since last October it still is not working. I see some people here are saying they have their's back. I do not. I get the fake flag and then no race. Could you check on this again for me? My ID is 14207161654
@queenB and others, I hope that all of you on this thread are experiencing the same as me, my episode race is BACK! It came back on at level 17301. I am very thankful to all of those who have worked on this and hopefully it is a permanent fix. It looks like I am still 6 episodes from the rainbow bridge.
كيف اجعل حسابي هذا مرتبط مع حسابي في اللعبة 14249507520
Not ok , when i played … and now i cant collecting nothing. This is bad , for a always winning races streak person
*Edited by CM:🤨 Hold on a bit! Please remember to be sweet and kind - Our House Rules
That is a great idea!
New here? Sign in or create an account to join the fun.
I hope you get it back soon Christine @christinewupp your gold bars don't look very healthy. I've been getting mine so far, will see what happens when I play the next Episode 🤞
I've worked myself toward the rainbow again but still no episode race. I can just about do it and keep up if I can pass 45 levels in five minutes….
Same here. Eight episodes in a row now without a single episode race. It’d be good to know whether or not it’s become one of those features that some people get and some don’t, so I’m not disappointed again next week. Could you please find this out, @QueenB? No troll this weekend either.
And thank you for replying and for investigating this, @QueenB. I had the episode race flag at the start of the first episode released last week but, like Christine, it never actually started.. I didn’t have a flag in the other two episodes last week or on any of this week’s.
I know the episode race has been missing on some episodes in the past but I always thought that, when it was there, everyone got it. I hope that hasn’t changed.
Hi @dumbledore, check out the ‘What is the Star Tournament’ thread, where the subject of the missing episode races came up. QueenB is investigating this so you might want to add your name to her list.
Hello @dumbledore Yes I do have the same problem. I have also lost my episode race at the end of the map. This is a problem that has been reported in the past as well. Maybe @QueenB can help you with this but would probably need to know your player ID.
@QueenB, would it also be possible to check my game? Not sure what information you need from me, but no episode race once level 17211 completed, nor once level 17226 completed Both were promised by the flag on the game board. I appreciate any help you can facilitate.
Right guys, this is it:
I just about managed to scrape through this week's new levels without the episode race but will not be able to proceed any further. This is my finishing board:
As I have no boosters to speak of left I will uninstall the app and reinstall next Wednesday to see if that fixes the problem. If not then the rainbow end is not for me.
@christinewupp - so sorry to hear this. I have been stuck on 17242 for a few days, no episode rewards in sight and only 4 gold bars. 😩
That's grim @dumbledore . These levels are too difficult to do without some gold bars. I was making some from the gold chocolate box, but it's not enough for one full episode. We do need the episode race to play without spending a fortune. So without it, I am out.
Hello @dumbledore no what you are experiencing isn't new and the stop/start nature of the Episode Race is a common complaint amongst those players at the end of the map and had been since the release of level 10,000.
My guess is that because you are near to the end of the map and because so few people have completed the Episode that you are in the Episode Race can't work. This is because the Episode Race is a record of how quickly people have completed Episodes rather than being a live race.
@QueenB the issue of the 'flag' appearing and then the Race not starting has been an issue since at least 2021
That is why I have been hanging back a few episodes and I only play now if the race is available, they try to trick you with that fake start the race flag but if you wait it out eventually it will start!
@Boybinary Yup I did that. I didn't do any new levels for 2 weeks. Guess that wasn't long enough. I will give it another try.
I just started doing that in February, I had no gold, now I have about14.5 K just from episode and a few top that but that got old quick! On another note, how do you give so many lives? did you write a script or is it a Facebook thing?
On the lives I have been retired for over 10 years so I don't mind spending an hour giving lives. I do the same as everyone else open and close the game. I used to play on Facebook it really had a lot of issues so now I only play on Windows for my main game and my tablet on the second game. Am I sending to many lives?
Not at all! I personally don't use them because I rarely lose a life only if the game glitches!I have been retired since 2006 myself, I guess I am not as thoughtful as you!
I do have a very short friends list. Under 20 on my main that includes you and 5 others from here. My other game have 5 friends so it's not that hard..
I would like to add my own experience to this thread also and I'm not sure the statement that we lose the episode race because there are not enough recordings of other players can be the answer here.
I play on mobile only and I used to reliably get the episode race last time I was at the rainbow end (that is before I gave up at 15,000 when the levels got too boring). After I restarted playing I had the episode race and I was at the top of the game for several weeks until it suddenly disappeared three weeks ago. As we are always two weeks behind Windows players I cannot see how a lack of data from other players can be the issue here, King are finding excuses if that is the reason they give. Since the episode race is a timed event the other players are irrelevant anyway and King could pit us all against the same four players. If @Carol-38 gets the episode race then so should I and everyone else playing on mobile. However, as this does only seem to be an issue for players at the top of the map it probably is related to this somehow, so I will follow your advice @Boybinary and wait. I might play a few old episodes to gather boosters and start the episode race in a brand new game after reinstalling, then log in to my game and see what I find. In the meantime I have two other games to amuse myself with.
Thanks for all those lives @cookiemae ! I do use them, so do appreciate your generosity. But if like me you find that all that mouse clicking and swiping is hard on our aging joints then better lay off a bit. You'll need those joints for next year's All Stars!
(
I find it all very strange @christinewupp I've had it happen a few times in the past, but a long time ago, and I didn't believe it was because there wasn't enough recordings of other players either. Think it's more to do with them keep messing around with the system, doing lots of different things, for example adding Yeti's with a bun one end and a stick the other 🤭 They need to stop messing around and concentrate on keeping things simple, oh and add a ⬇️ feature 🤞
Hi everyone and Happy Friday 🤩
I wanted to let you know that I have passed on your feedback as well as your game ID so the team can investigate further.
We suspect that the reason could be that there are not enough recordings of other players to start the Race but team is going to take a closer look at this 👍
I'll keep you all updated once I know more,
Thank you all for your patience and I'm truly sorry for the inconvenience caused!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
