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No race between levels 17211 and 17225 and again between levels 17226 and 17240; is this new? There is no way to win gold bars for those that don’t spend money on the game.
Hi everyone,
Thank you for your patience.
The team is still working on fixing the Episode Race issue, and we understand how frustrating this has been. We don’t have an exact timeline yet, but rest assured that we’re doing everything we can to resolve it as quickly as possible.
We'll keep you updated here with any new information.
Thank you again for your understanding! Hang in there 😊
Hi everyone!
We’re currently experiencing an issue with the Episode Race! If you're affected, you might receive a pop-up about a new race, but that race is not starting.
We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to get the Episode Race back to your game!
We’ll keep you updated in this thread and thank you for your patience.
We’ll get this problem fixed as soon as we can 😉
I hope not! Think of all the good things you could have spent all that money on. What a waste!
My advice to anyone addicted and stuck at the high levels without gold is to delete the app and start a new game at level 1. With your experience you'll zoom through the levels and win every episode race. Then the game will be fun again. How I know it? I've done it ! (more than once)
it is now Sept 7 and this has been going on for over two weeks. You will lose players if the Episode Race is not fixed. I for one will not spend another cent and waste my money until it is fixed. I am sure a tech company of this size could fix the issue…if they wanted to. They probably want us to buy unnecessary gold bars.
@christinewupp I wish you worked for king. You really have some great ways to improve the game.
I got a ads ad for not showing 😞 hard level please help ads
And I’m stuck on level 17242, so where does this problem end? If I knew there was a level where the problem with the race ended, I would buy the bars to get me past it. Does anyone know the answer to this? Is there just no episode race any more above a certain level? If that’s the case, I’ll stop wasting my time, and certainly my money.
😂😂😂
I’m stuck on 17242 without Episode Race, and I have 255 extra moves but only 8 gold bars left. This has been going on and supposedly “Under Investigation” for two weeks now. Unacceptable. I’ve played the game with a combination of winning and purchasing gold bars. I just calculated that I’ve spent $415.74 on this game in the past three months! They don’t get another red cent from me until this is fixed. I suspect a ripoff of higher level players. They know we’re “addicted” and trying to get more money from us.
I've given up waiting for the episode race to come back. I will just have to find some other crooked way to get to the end of the map or give up playing. I am starting to wonder if there is some truth in the claim that there aren't enough recordings of players near the top of the map: Surely anyone who has reached the end of the map and is able to keep up playing 45 new levels week after week will be using methods that let them pass an episode more quickly than the 24 hours required to give each of us a chance to win the episode race. So maybe there really aren't any players slow enough to set us up against. Anyone who can't pass these levels has long thrown in the towel….
Perhaps in this case King could make us race against players on different episodes. It's all fake anyway, so why not let us race against bots? That would be fair as we all know it's a timed event!
@QueenB I reported this to support in 2023 October and asked you about the same month. I haven't had this race for over a year all I get is the fake flag. I gave you plenty of screenshots in October but nothing happened. I finally just took it as is. Now more people are having an issue so hopefully they will try and fix it. Thank you for passing this on to the studio again as I have contacted them over and over with no results.
Good luck po☺️
E verdade aparece a bandeira mas nada acontece só promessa daí a gente não ganha barras e não passa as fases difíceis
Which is the best game in the world?
I'm on level 17207. I have no idea who's in this race with me or their status. If I get to level 17210, are you giving out gold bars to everyone? I sometimes pay for gold bars, seems like a huge waste of money.
Good way to get players to quit their Candy Crush addiction…I certainly won’t purchase any gold bars and can’t earn them on gold chocolate box because I’d need to spend a few. Not spending another penny and I’m considering deleting my account. 😡
is there any update on this?
I’m not spending another cent on this game until they fix this. It’s been going on far too long. I do a combo of winning races and chocolate boxes, and buy bars when I have to. No longer. Bye for now, Candy Crush! 😡
ok so this looks like the problem dates back until at least Aug 23, and you haven’t been able to fix it yet? I use the Episode and Champions races to save gold bars, but I’ve also been spending money on your game…until now. Not a dime from me until it’s fixed. I am sure this can be fixed in a company this size. I do not trust this situation. And I was just offered 15 gold bars for my trouble. 😂
iphone 14
game ver 1.285.0.1 problem started before updated 6 days ago
iphone 14 ios 17.6.1
game version 1.285.0.1 updated 6 days ago. problem started a couple of days before the update.
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That is a great idea!
Not ok , when i played … and now i cant collecting nothing. This is bad , for a always winning races streak person
*Edited by CM:🤨 Hold on a bit! Please remember to be sweet and kind - Our House Rules
كيف اجعل حسابي هذا مرتبط مع حسابي في اللعبة 14249507520
@queenB and others, I hope that all of you on this thread are experiencing the same as me, my episode race is BACK! It came back on at level 17301. I am very thankful to all of those who have worked on this and hopefully it is a permanent fix. It looks like I am still 6 episodes from the rainbow bridge.
@PummyRaj I have ask many times about my episode race. Since last October it still is not working. I see some people here are saying they have their's back. I do not. I get the fake flag and then no race. Could you check on this again for me? My ID is 14207161654
@PummyRaj screenshot
On level 17,453 no race. ID14207161654
Hi @cookiemae🤗
I will ask the filling CM. Please bear with me till I find a response🙏
@PummyRaj Great! Thanks
Hey there! 🍬
Good news! 🎉 The issue with the Episode Race has been fixed! Thank you so much for your patience during this time. 😌
However, if you’re still not seeing the Episode Race, don’t worry—it could be due to how the Episode Race works. It might take some time to gather enough players for proper matchmaking, especially at higher levels. All you need to do is wait a bit until the system gathers enough players for your next race.
Happy racing! 🏁🍭
@Snow_Rider OK but in my game there's 9 people below me between level 17,436 and level 17,459. I am on level 17,459 there are 13 people ahead of me. This is just in my game only. Out of the over 200 million players there has to be a huge number of players in the high level let's say 10%thats enough for me to have the race. So I assumed in the past thinking not enough players were available I stopped playing for 3 weeks still didn't get it. I would feel better if you said it's a test which is the usual answer when you don't have an event because this answer doesn't make any sense to me. Oh well thanks anyway. @PummyRaj Thanks for passing my question on to @Snow_Rider .
@christinewupp@christinewupp…
@Snow_Rider I was still waiting but the episode race still hasn't started. I did start back playing so I could finish the chocolate box. I am now on level 17,520 still no race with 1 level I have not played yet. New levels in a few hours will be out so I'm pretty sure enough people are high up. My ID is 14207161654. Would you try again?
Hi @cookiemae🙋♀️ I just checked the opening post of this thread and it is about "missing episode race" but, not about the glitch in "starting level" of the Episode Race!!
I think that is the reason that the Studio was looking at the complaint about missing episode race for the players near to end of the map!!
I feel it would be better if you could post a new question with explanation and also screenshots (at least 3 should be good)! Please post your complaint in the Support area using this link —> Ask a question in Candy Crush Saga
And, we can ask Christine and all others to post their complaints in that thread (if they are still experiencing this glitch)!
Thank you🍫🍫
@PummyRaj Thank you for your response. Yes my episode is missing I have already posted screenshots in this feed. Christine responded to my post on the 10th saying she's given up on the race. Yes I posted the flag in my 1s screenshot but the second shot shows no race or flag so it's missing. It's still missing.Thanks for your time I think since I reported my missing race to support and Queen B over a year ago that I just need to continue to play as is.
Then, how about I request the CM to split your complaint along with the screenshots, and create as a new thread? And, move all other complaints about this particular issue to that new discussion?
I believe that this issue needs to be looked at and resolved! Even though, we have only few players here in the Community, we do not know how many players are out there with this glitch!! Not all like to come and post in the Community🤔
Comprei no jogo e não chegou a compra
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
