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Estou no nivel pesadelo. E para passar bou precisar comprar ouro. Porem ja tem 2 dias esta dando problema de conexao.
Hello @robertapessoa85🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Which device are you using to play the game? Do you see an error message while trying to make your purchase? If so, can you show me a screenshot of what you see?
And yes, I agree that it might not be your Wi-Fi! Being here in this Community needs strong internet connection! It doesn't look like you are experiencing any issue being here!
Estou navegando pelo wi fi. E ja fiz acesso por tres provedores diferentes. Todos os outros servicos funcionam normalmente!
Hello @robertapessoa85 please get in touch with your internet provider to make sure your internet is stable and have enough speed to update the game. I believe the problem is with your internet stability and you should check with them first. Thanks
Hi and Welcome to the King Community
Thank you for the feedback This issues is being investigated , in the meantime Please check this step
Check Internet Connection
Restart the Game
Update the Game
Contact Support: Follow the steps mentioned above
Contact Support
Please check this page for more info Here
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…