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Why thd game suddenly closed?
Hello @dayaNgowda🤗 A Warm Welcome to the King Community!
I am so sorry to hear about the issue in your game!
Did your game crash while you were in middle of playing a level OR while while racing in Candy Royale? Which device are you using to play the game?
If it is Candy Royale, I am seeing frequent complaints with this crashing issue! This feature has been causing various issues to the players🙃
Except for Community Managers, all of us in this Community are players like you. So, we can only help our co-players by suggesting on what to do! For this particular issue, I would suggest you to send a complaint to King Player Support team and request to reimburse your money!
I am assuming that you are playing the game on a mobile device. If so, please follow below steps to send your complaint⬇️
Once you send your complaint, you will be receiving an automated email. Please send a reply to that email and provide as many details as you can, if possible, add some screenshots (if you have any)! You should receive a reply from an agent soon (give 72 hours max)!
I will also report to our Community In-charge👍️
Please let me know if you have any other questions🍫🍫
While playing the level 6601 suddenly (unexpectedly) closed. I was spent so much money on purchases also completed 12/18 step in tier 1 level it also vanished. I am very much disappointed and feel like uninstall the app when i spending my hard earning money on purchasing coins and boosters to complete the levels, but while playing if the app suddenly closed or return back to previous level why should i continue play please resolve my problem or else i will quit the game.
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
