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I have noticed since I haven't been spending as much money that it takes longer to beat levels then 2 nights ago on leve 18961 my last move lined up 3 purple with one being a striped candy and it should have detonated and cleared the row above it and dropped all my dragons and cleared my level instead it goes to ask me if I want to use my gold bars to get extra moves but in the background of my game you can clearly see that there's three of the same colors in a row and I ended up using my bars just to prove that as soon as it entered back into the gamel that it was going to explode finished the level and I didn't even have to use any of those extra moves that I had to just use 10 of my gold bars for like to me that's unfair because technically I had beaten it if it would have done what it was supposed to do according to your rules and your description of how the game works this is the only time I've ever encountered this but it was highly frustrating and extremely discouraging to feel like if I'm not paying attention it could be happening at other points as well
Hello @egqueen321🤗 A Warm Welcome to the King Community!
I am very sorry to hear about the issue in your game!
Since the pop-up is blocking your game board, I cannot see where the Gummy Dragons are located! Are they in the same line as the Striped Candy is?
But, thank you for reporting! It is actually a glitch few players are experiencing for some unknown reason! Many complaints I have seen are on Jelly levels! We are reporting those levels as soon as players complain about it!
Hopefully, Candy team will be able to clear these glitches soon and others won't experience this glitch!
If you have any questions need further assistance, please type below🍫🍫
Hello @egqueen321 unfortunately the issue of matched candy not being removed from the board at the end of a level is an issue that has been going on for over two years.
The issue has been reported to King (many times) but the fact that it still occurs would seem to indicate that King do not think it is a problem that needs to be resolved.
Yes they were, even if they weren't those 3 candies should have done what there supposed to. Like I said I've never noticed it any other time but I wanted to express myself so that if it's a issue that others may be having as well and can be taken into consideration if support needed to fix and bugs going on