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After running out of moves, the game goes to watch ad, to get extra moves. However! The new " wild robot" movie ad opens and I can't seem to find a way of recieving extra move after watching it. It simply cancels the 'watch ads. Feature
Hello @kevnjj🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you have been experiencing in your game! Since it has been a week, I hope the issue with the Ad is resolved!!
But, you are absolutely right! The issue is with the Ad itself but not your device or the game or your internet connection!
If this Ad or any other Ad freezes the game or brings black screen or does not behave how it is supposed, I would suggest you to report it to King Player Support team following below steps⬇️
If you have any other questions, please let me know🍫
My wifi is very strong, with all other ads working fine. The wild robot ad plays fine,all the way to the end but when I click on the x to close the ad, there is no reward and no second or third ad. I suggest it's a problem with the ad itself.
Hello @kevnjj Welcome to King Community. Sorry to hear about it and it's happened due to your Internet stability which was fluctuated somehow and ads couldn't perform well. Thanks
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level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
how to retrieve my account using my user Id as my email doesn’t seem to work
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I love this game 🎯 🎮 so much
In the last two days the ads have stopped working. If you get a chance to view ads for extra moves the first ad works but when you select to watch the second ad it goes to run it but then the screen goes black and it then returns you to the game. This makes it very difficult and frustrating.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
