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After running out of moves, the game goes to watch ad, to get extra moves. However! The new " wild robot" movie ad opens and I can't seem to find a way of recieving extra move after watching it. It simply cancels the 'watch ads. Feature
Hello @kevnjj🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you have been experiencing in your game! Since it has been a week, I hope the issue with the Ad is resolved!!
But, you are absolutely right! The issue is with the Ad itself but not your device or the game or your internet connection!
If this Ad or any other Ad freezes the game or brings black screen or does not behave how it is supposed, I would suggest you to report it to King Player Support team following below steps⬇️
If you have any other questions, please let me know🍫
My wifi is very strong, with all other ads working fine. The wild robot ad plays fine,all the way to the end but when I click on the x to close the ad, there is no reward and no second or third ad. I suggest it's a problem with the ad itself.
Hello @kevnjj Welcome to King Community. Sorry to hear about it and it's happened due to your Internet stability which was fluctuated somehow and ads couldn't perform well. Thanks
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
