Overcharging

amberxeo

Candy Crush just debited $15.14 from account. For a 1.99 purchase. Please assist.

kiara_wael

Hi and Welcome to the King Community

If you are sure that it's not several purchases from the same period that have been charged at the same time, which you can check like this:

https://community.king.com/en/blog/kb/articles/1854-i-think-i-have-been-charged-twice-i-dont-recognize-an-ios-purchase

Then please report the issue directly to Apple so they can check what went wrong and refund any incorrect purchases. Please check here on how to report any purchase issues with your Apple-ID on Apple devices:

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

For any questions about Apple gift cards or any payment options on your Apple-ID, you will need to contact Apple Support directly. Apple handles all purchases and transactions in all games and apps on their devices. Only Apple have access to your Apple-ID transactions and payment details .

kiara_wael

Hi and Welcome to the King Community

If you are sure that it's not several purchases from the same period that have been charged at the same time, which you can check like this:

https://community.king.com/en/blog/kb/articles/1854-i-think-i-have-been-charged-twice-i-dont-recognize-an-ios-purchase

Then please report the issue directly to Apple so they can check what went wrong and refund any incorrect purchases. Please check here on how to report any purchase issues with your Apple-ID on Apple devices:

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

For any questions about Apple gift cards or any payment options on your Apple-ID, you will need to contact Apple Support directly. Apple handles all purchases and transactions in all games and apps on their devices. Only Apple have access to your Apple-ID transactions and payment details .