Can’t claim my birthday gift of Gold bars from Sheri Cawby$50

SallyCawby

I can’t claim my gold bars from Sheri Cawby

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/483936/can-t-claim-my-birthday-gift-of-gold-bars-from-sheri-cawby-50

Hello @SallyCawby🤗 A Warm Welcome to the King Community!

I am sorry to say I did not understand your question!

Can you please provide more details? Who is "Sheri Cawby"? Did they give you a gift card worth of $50?

If so, are you experiencing any issues with redeeming the gift card? The more details you provide, the better assistance we can be!

Please reply by typing below❄️🧣🏔️

SallyCawby

gift card number

*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your Gift Card and PIN number - Our House Rules

I have no success redeeming this gift card. Please help.
My name is Sally Cawby

Gift from Sheri Cawby on my birthday January 14.
she n I have tried all your suggestions n still no gold bars🥲🥲🥲

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/comment/3248610#Comment_3248610

Hey there! I hope you're doing well. I'm sorry to hear you're having issues redeeming your Gift Card.

First things first, please be careful when posting personal details such as your Gift Card and PIN numbers, as anyone who sees your posted message will have access to these details and unfortunately may use them for their own profit. I have now deleted such info for your message, so let's hope no one have seen them or used them.

Now, secondly, for Gift Cards issues, it's always best to reach out to our player support team, as we deal with these situation on the daily. With our tools we are able to check your GC number and see exactly what happened, as well as check your account and see if the GC has been redeemed correctly or not.

To reach out to our team, please check the post below:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team is available 24/7. Do not worry, we are here to help. Have a lovely day!