Edit by CM: Language not supported

Assem2030

Hello everyone!
I have some suggestions that I have previously submitted to the game administrators.
I hope they will correct these errors and add more ease, fun, understanding, and simplification to this game for players from all over the world.
We have been enjoying this game daily for years, but we face some difficulties and don't understand how to discuss solutions.
For example, suggestions like:
First, that there be at least one person within the team of administrators and management who can respond to Arab players' questions in Arabic.
Isn't it the right of the Arabic language and Arab players to find someone who can answer their questions and understand what they want?
This would add more fun and simplification to the game for Arab players.

Second, why isn't there a dedicated room for players of each game and a community specifically for them that includes all the players' friends for each game?
There they can discuss and chat with each other in a simpler way, challenge each other, speak directly between all players and friends, and help each other directly.
Then the game would be much more exciting, beautiful, and wonderful.

Third, there isn't Organizing competitions for each game separately.
We don't know who the administrators for each game are.
We are forced to leave any inquiries or further discussion unanswered, as we don't know who the administrators are for each game, nor do we know which competitions are specific to which game. This is wrong and extremely frustrating.
There is no incentive, encouragement, support tools, or attractive prizes for further motivation.

I am saddened that we have been making efforts to enjoy this game for years, but I don't see any simplification or development to further motivate players to play and continue.
To the point that most players become frustrated at a certain point and find no one to motivate or encourage them to continue, they are forced to leave and abandon this game permanently after years of playing.
This is extremely sad.

I hope my comments will be taken into consideration and that they will be listened to and discussed.
I also call on all players to support these proposals so that we can all benefit from them.

LoFiGummy

https://community.king.com/en/candy-crush-saga/discussion/507977/edit-by-cm-language-not-supported

Hey there Assem and thanks for your thoughtful post! Let me respond to your questions here.

We would love to be able to support players in all languages, but are unfortunately limited to the resources we have. For now we've been able to support players in several languages through a translation tool here on the website for some languages - and we hope to improve these types of tools along with more languages one day.

From us on the team, we always write in English so that as many as possible in the community can take part of our answers first and foremost and to ensure that we're not saying something that becomes incorrect.

As for the "room for everyone of each game". We previously had The Hub, however this had a pretty low activity unfortunately - but we're looking at ways where we can connect players from across games as well. We sometimes have global contests where players are encouraged to interact with players from other games, but we're looking at alternative solutions as well. So thank you for asking!

Then, for contests and who organizes them. You can check this thread below to see who is the game moderator for each King game:

https://community.king.com/en/Mod-corner/discussion/328549/meet-our-game-moderators-%E2%80%8D-%EF%B8%8F-%E2%80%8D-%EF%B8%8F

You can also read more about what Game Moderators are here:

https://community.king.com/en/Mod-corner/discussion/328543/all-about-our-game-moderators-%E2%80%8D-%EF%B8%8F-%E2%80%8D-%EF%B8%8F

Finally for the comments on the feedback of the game, while I'm sad to hear that you're feeling discouraged by some games, we think it's great that you share your feedback and concerns here so that me and the other Community Managers can help share it with the game developers of the games.

LoFiGummy

https://community.king.com/en/candy-crush-saga/discussion/507977/edit-by-cm-language-not-supported

Hey there Assem and thanks for your thoughtful post! Let me respond to your questions here.

We would love to be able to support players in all languages, but are unfortunately limited to the resources we have. For now we've been able to support players in several languages through a translation tool here on the website for some languages - and we hope to improve these types of tools along with more languages one day.

From us on the team, we always write in English so that as many as possible in the community can take part of our answers first and foremost and to ensure that we're not saying something that becomes incorrect.

As for the "room for everyone of each game". We previously had The Hub, however this had a pretty low activity unfortunately - but we're looking at ways where we can connect players from across games as well. We sometimes have global contests where players are encouraged to interact with players from other games, but we're looking at alternative solutions as well. So thank you for asking!

Then, for contests and who organizes them. You can check this thread below to see who is the game moderator for each King game:

https://community.king.com/en/Mod-corner/discussion/328549/meet-our-game-moderators-%E2%80%8D-%EF%B8%8F-%E2%80%8D-%EF%B8%8F

You can also read more about what Game Moderators are here:

https://community.king.com/en/Mod-corner/discussion/328543/all-about-our-game-moderators-%E2%80%8D-%EF%B8%8F-%E2%80%8D-%EF%B8%8F

Finally for the comments on the feedback of the game, while I'm sad to hear that you're feeling discouraged by some games, we think it's great that you share your feedback and concerns here so that me and the other Community Managers can help share it with the game developers of the games.