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Hello, I paid 1.99 for gold bars and it told me that it didnt go though on the game but the money did come out of my bank account. I still dont have my gold bars I paid for though. What do I do?
Hi @Dannielove91 and lovely day to you...
Noted that you didn't get your purchase item but the money has been credited from your account.
Please refer to the applicable link for the platform that you use in purchasing the item:-
Hope the article is able to provide you some help... 😉 Let us know if you need help.
Hi and Welcome to our Community
Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases here.
Hi dear
something go wrong with your purchase please Read this 👇
https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase
You can contact in game support area.
You can contact here also 👇
you may asked your game ID here
to know your game id please read this 👇
Hope this helps
have fun
Hi and welcome to the community.
Please check the below link and see if it can help you.
@Dannielove91 Hi and welcome, The community does not deal with purchases as it contains your personnel information
If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
New here? Sign in or create an account to join the fun.
why has my piggy bank option disappeared?
when I logged in I got a pop-up saying I’d won boosters, this was followed by a pop-up saying I’d won 20 gold bars. I pressed claim for both but didn’t receive them. Anybody know what these were about?
Lucky men
Trying to find a email to write support but can't find any. I rearly get competitions and events on the account on my phone while my iPad gets it on a daily basis. So would like to write support to have them update the account on my phone.
Na nivo sam 3421 nadimak štaka profil konj s notama
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
