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Is there a problem with Candy Crush connecting with the Internet. I have no problem with Facebook, online searches, or other games
@auntiehenrie Hi and welcome, Please check for a game up dste and log out and restart your device then log back in
If playing via an internet browser also clear the cache / history. see if this helps with your connection issue
Hope this helps
Happy crushing 🎉🎉
@auntiehenrie Your welcome, glad your games back up and running and happy crushing
Freddy_Falkner, thank you. There were no updates, but when I played from the Microsoft Store, all worked. I can even see my profile. Thanks again.
When I click on Select in the Chocolate Box, I get a The server could not be contacted message; I cannot up date my profile image either.
Hi dear welcome to our community
sorry for the inconvenience
Please say what errors message appears in the game. please Post An screenshot for more clearance.
Also try this 👇
Please Clean cache files of your device, Reboot the device and try to connect after some time .
Please Read this 👇
Hope this helps have fun
Hi and welcome to the community.
Very sorry you are facing any such problems. But can you please explain little more what type of problem you are facing. Kindly check below link if your problem is like this.
Please feedback us.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
