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How can I get a refund or get the boosters that I recently purchased but did not receive.
hi dear welcome to our community
sorry for the inconvenience
please Read This 👇
Please Contact Your in game support area.
You can contact here also 👇
You may Asked Your Game ID Here
To know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.
Look at this 👇
Hope this helps have fun
Hello @happyretiree and a very warm welcome to our friendly King Community. I am sorry you had this problem. If you follow the instructions above, customer support will be able to make sure you get the purchase you paid for.
Just make sure you check Purchased items not received. 😊
Hi and welcome to the community.
Please check the below link for your purchase related issue.
@happyretiree Hi and welcome, The community does not deal with purchases as it contains your personnel details.
please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Or alternatively use the contact us at bottom of page (you will need you game ID for this) and they will help you with your problem
Hope this helps
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
