Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
On my phone I can Upgrade or buy stuff, but on my PC it will not connect to King to upgrade or do anything. I can play, but that's it.
Sign in or register to leave a comment and join the conversation.
Hi dear welcome to our community
please Clean Cache /History files of your device log out from game, Check for updates, Reboot the device And try to connect after few minutes.
Be sure you have good internet connection. you can switch on Wi-Fi.
If its not working please contact here 👇
you may asked your game ID here to know your game id please read this 👇
hope this helps have fun
Welcome to the King Community.
In fact on the Kingdom Platform you will not get any new features or any updates because King is not doing any work on the Kingdom Platform.☺️
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE and of course tell your Game ID there.
Thank you.
@Evenstar Hi and welcome, please check you game is up to date and log out and restart your device, then log back in and see if this improves your situation, also if playing via an internet browser please clear the cache / history
Hope this helps