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I upgraded phones and I tr1downkiaded candy crush and I lost over half of my levels. It took me back 1000 levels
You are welcome and great to hear! You can continue playing next level! Enjoy your happy playing! 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Thanks
Thanks!
Your game is now restored back to level 2400 @jasco29645 .
Game user is 1139663345
@jasco29645 Hi and welcome, Please follow the link below to get you game ID as @Crazy Cat Lad will need this to be able to help you. then post it on here with the level you believed you were on with it
Hope this helps
Jasco29645
i believe the last level I was in was 2400 something
Welcome back @Crazy Cat Lad
Hi @jasco29645 and welcome to our Community!
If you need any further help with restoring the levels, please let us know.
Post also your Game ID and the level you were at so I can take a closer look.
How to find your Game User ID on mobile devices and the Windows app check here.
Hi and Welcome to our Community
Please report this to our Player Support Team here to manually restore the levels . and put your game ID
How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.
Welcome to Sweet King Community! 👑
Have you connected with your Facebook/Kingdom Account to save your progress? 🤔
If yes, you can follow these steps by previous players that I hope this helps. 😉
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (but use Game ID with phone as well and How to find your Game ID) that I hope they will help you but it taken longer.
Hi and welcome to the community.
Please try to replay and complete a level as sometimes it is required to perfectly sync the progress. For more details please check below link.
Thanks and have a lovely day ahead.😀
hi dear welcome to our community
please read this
hope this helps
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks