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I purchased the $5.99 package with boosters and 1 hour of play time. I didn't get the hour of play time.
hi dear welcome to you our community.
Did something go wrong with your purchase please read this
for missing reward you can contact from your game directly.
you can contact here also
you may asked your game id here to know your game id please read this
Hi and welcome to the community.
Did you recieve your purchased 1 hour play. If not please try to connect player support directly from the settings of your game application. They have your purchase history and they will take an immediate action in your favour. You may also contact them through below contact.
How to find your user id.
@vikitabs Hi and welcome, Please do the standard troubleshooting and check for update and log out and restart your device. then log back in. If your 1hr still does not activate please use the information supplied above by @kiara_wael
Thank you
Hi and Welcome to our Community
Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases 👇️
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks