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I purchased the $5.99 package with boosters and 1 hour of play time. I didn't get the hour of play time.
hi dear welcome to you our community.
Did something go wrong with your purchase please read this
for missing reward you can contact from your game directly.
you can contact here also
you may asked your game id here to know your game id please read this
Hi and welcome to the community.
Did you recieve your purchased 1 hour play. If not please try to connect player support directly from the settings of your game application. They have your purchase history and they will take an immediate action in your favour. You may also contact them through below contact.
How to find your user id.
@vikitabs Hi and welcome, Please do the standard troubleshooting and check for update and log out and restart your device. then log back in. If your 1hr still does not activate please use the information supplied above by @kiara_wael
Thank you
Hi and Welcome to our Community
Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases 👇️
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Thinking about quitting the game as I am more then a week on level 18031 which is impossible to take. Anybody tips before i quit?
Genuinely!! Why are some levels impossible to pass!!??? I’m on level 15500 the last game of that section. I’ve used my 5 lives, the 20 saved lives for “3 days” yes “3 days” and I’m still nowhere near moving past the level… It just will not let me pass!!!!! Genuinely I must have attempted this one game 100 times!!…
when I’m watching ads for extra moves or to get things to win a board the ads are freezing and blacking out and I lose the board. My app is updated.
The game has crashed on me several times in the last couple weeks. The first time it was acknowledged by the system and I was given … something? I don’t remember what, coins or boosters. Probably boosters. Well anyway, 4 times it has frozen and needed to be restarted after I used coins to continue after “losing” on a…
Who to change profile photo
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
