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Since saturday 30 may, candy crush will not load on my samsung tablet.
I also get the orange screen for 20 seconds and than it stops
Model samsung tablet GT-P5110
I already saw there are some problems with other devises. (Kindle fire)
Will not accept my d.o.b so cannot get into games
I am using lg v20, I think the problem is my save file in cloud storage
Hi dear.
Its very strange as reinstallation is the last thing we propose and normally it fixes all the issues.
Is there enough memory available on your device and which device are you using.
I have tried everything, including uninstall the game and reinstall or using another phone, I play normally, but when logging in to my account to get my save, it stuck..
hi dear welcome to our community
please clean cache /history files of your device, Log out from game reboot your device and Check For Updates Of Game.
Now Try to connect after some time .
Hope it will be fixed.
Please Read this 👇
Now, i still stuck in screen, can i delete my cloud save on my account... Game stuck when i touch 687.
Hii welcome to d king community
For many game problems that many players face, these are some solutions Close all applications and restart your device making sure to leave it locked for at least 10 seconds before restarting it again. Check for any updates for your device and the game application. Make sure you have enough free memory On your device. We usually recommend getting 2 GB for free. If you have less than that, make sure to free up some memory to enable the game to run as smoothly as possible. As a last resort, we can try deleting and reinstalling the game as it usually fixes most issues. Just make sure your game is safely copied to your King or Facebook account before proceeding with this step. ** Please also note that any additional boosts or spirits stored in the game may also be lost during this process, so it is worth trying to use them before reinstalling.
My Candy Crush was updated on 6 August 2020 and It then did not load. I got the King orange screen.
It is on Samsung tab GT-P5210 running Android 4.22.
Hi, @Bommel_89 in general, if you can not by pass the orange screen, most likely is the fundamental hardware problem. Two baic issues for your tablet would be memory and battery. If possible to delete some of less used apps and download a good cleaning app that might help. Charge battery to full every time you play also can avoid sudden crash. One bad news is this happen after update, this is the only time an app can go wrong.Good luck.
I am playing via the app. There are no updates for the device or the app.
I also restarted the tablet
I have checked the troubleshooting tips.
The last thing i can do is delete the app and reinstall it.
BUT then i lose all my saved boosters.
I wait for some days if there are more people with the same problems
@Bommel_89 Hi have you checked device update and just try restarting the device.? are you playing via app or facebook
The candy crush app don't load.
I get the orange screen and 10 seconds later it crashes..
So i can't logout and login.
@Bommel_89 have you done all the general troubleshooting tips. Checked for device and game update and logged out and restarted you device , then logged back in.
Strange one, so far your the only with issue so not sure if there is a general problem as would have thought we would have had more enquires, seems to be related to your device
Candy crush is not working (again...) on my samsung tablet since today's update
Hi @Bommel_89 !
Please check about the Kindle issue here:
Regarding Android, please make sure to have at least 2 GB of free memory on the device, at least 1 GB RAM and the Android version needs to be Android 4.4.4 or higher.
Yup good u didnt delete.
The boosters will not come again as it is stored on the device so whenever we reinstall or change our device we will lose boosters.
Best thing is to wait for the updates to fix.
Since today the candy crush app is working again on my samsung tablet!
I didn't delete and reinstall the app...
if u will save ur progress then u will not lose ur saved booster
If i delete and reinstall the candy crush app, i lose all my saved boosters...
So i wait for the solution for the kindle fire and hope that it will also solve the problem for the samsung tablet
Hi and Welcome to our Community
Please check this page
i think you should delete it then reinstall it.
i think it will work.
try it
I made a new thread, because this thread is only for kindle fire. I have a samsung tablet
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
