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For the last 3 days candy crush saga will not connect to internet. Ive tried everything. Can anyone help.
One thing you haven't try....different device. Come back to it when the studio has a fix.
Thanks @Freddy_Falkner
Hello @Stephen_Gillott I am sorry to hear you have this internet connection problem. I have seen others who have this problem on Win 10. Do you see this when you try to log in?
According to @Origins7_Dale version 2004 has tech problems. He recommended if you could go back to an earlier version your problem might be solved. However if this all doesn’t work, you can de-install and re-install the app, like @bearwithme said. If you do so, do know you’ll lose all your boosters! Your gold is saved in your account.
@Stephen_Gillott Hi again if you have uninstalled and reinstalled the game i am not sure why you would still get this message. I will tag @Yosca and @Origins7_Dale to see if either of them can help you any better with this
Thank you
I am on PC Windows 10. I have tried all the usual stuff including uninstalling and restarting router. I get the following message
Hello @Stephen_Gillott and a very warm welcome to our wonderful King Community. You have actually posted this in the Candy Crush Soda Support area, so I will ask it to be moved to the Candy Crush Saga area.
I am sorry you are having this problem. What platform are you playing on (PC or mobile also make and model). Also hve you tried restarting your internet router? I am currently experiencing an inability to connect to the internet with one of my games and I am afraid I too will need to de-install and re-install the game, but plan to use up as many saved boosters etc. as possible first, because I know I will lose them once I do this.
Good luck and Happy Crushing.
Also, now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!
@Stephen_Gillott Hi and welcome, Can i ask if this is the error your receiving
If not can you provide a screenshot of any error messages you are receiving.
If it is this above at present the only fix for this issue is to uninstall and reinstall the game, but if this is a mobile device then any stored boosters or lives would be lost and are unrecoverable unless unused purchased boosters
Hope this helps
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
