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How can I fix this? It won’t let me buy anything. I updated to Apple iOS 14 now it won’t work. Phone is set correctly, payment method is correct too
Hi and welcome to the community.
From your statement as you mentioned that since you updated your ipad. So in my opinion as all your purchases are regulated by apple store i think you have to check this with apple support staff. I hope they will advise you better about this.
Thanks and have a lovely day.😀
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hello @lorib805
Disconnect the game from Facebook (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari
(very important).
- Restart the device and try connecting the game back to Facebook.
(I too play the game thru FB)😊
@lorib805 Hi and welcome. There is currently an issue with some people being able to purchase from the store and connection problems.
Please see post below and please put your game ID in there
To clear cache, you would need to go to your browser settings depending on which browser you use
Thank you
I play through Facebook and also turn phone off nightly. How do I clear cache?
Hello @lorib805 and a very warm welcome to our wonderful King Community. I am sorry this is happening to you. I also sometimes use an iPhone and have the latest IOS 14 and am not experiencing this problem. Do you have the latest version of the app? Also make sure you clear your cache and turn off your phone for 10-15 seconds, then reopen the app and see if that has fixed the problem.
Also sometimes you see this problem if you have temporarily lost your internet connection. The games are sensitive to a strong and steady internet signal so even a temporary drop or loss of signal strength can make the game think you are playing off line, and that will not let you make purchases. If taking the steps above doesn't help, then try rebooting your router.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
