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Windows 10 - Candy Crush not loading
Hello, I have tried resetting the game many times, then uninstalled a couple of time, looked for updates, restarted my laptop and still the game doesn't load. I am not going to reinstall the game until it's fixed. You have lost a long time user who has a lot more free time to do something a little more constructive.
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Best Answer
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After I tried on 2 different computers since Wednesday, and couldn't get in,
Today I am finally able to activate the game via the Win 10 App.
Thanks to everyone who was involved in fixing this !
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Answers
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@Liz-9 Hi and welcome, there have been a few people that have reported problems with loading on the windows 10 app today i have passed this on to the CM but you may want to contact customer support and see if they can help with this issue. Some have said its since windows updated
link to customer support below
Hope this helps
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Hi and welcome to the community.
Please check for windows 10 updates also.
And check these tips also in this link.
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Hi and Welcome to our Community
Please check this page
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Hi @Liz-9 !
The issue with the W10 app is being looked into by the Game Team. A fix should be on the way soon!
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Thanks Cat !!!!😁
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After I tried on 2 different computers since Wednesday, and couldn't get in,
Today I am finally able to activate the game via the Win 10 App.
Thanks to everyone who was involved in fixing this !
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Same here Yachai !!! Saw your message jumped out of bed, tried again, nope... then uninstalled and re-installed the app and guess what?? It finally works!! Thanks!!!
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You are welcome and great to hear! 👍😊
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