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King logo comes up the game blinks off

spadelover64
spadelover64 Posts: 4

Level 1

edited October 2020 in Support

I was having the same problems OP were having with level 773 so I uninstalled and reinstalled, now after the King logo comes up the game blinks off. Whyyyyy??????

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Answers

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  • wykoon
    wykoon Posts: 12,717

    Hello @spadelover64 and good day to you.

    Understood that you are having issue with level 773 and reinstalled the app and subsequently the app blinked.

    Please exit game, restart/reboot your device, and log back into the game. Hopefully, you can continue playing as usual.

    If you have difficulty passing the level, pls refer to the general tips below:

    Take your time and focus

    Study the game board before and during the game

    Always play at the lowest level in the board to allow more candies to cascade from the top to enable you to create special candies like colour bomb, striped or wrapped candies. Combined any of these to clear the board or blockers.

    Activate hint/tip as you may need it from time to time in case you've missed out any chance to create the special candies.

    Take a short break if you keep failing to prevent frustration.

    Hope for a lucky board and enjoy the game!

    The scoring issue for this level has been fixed for most players and hopefully you'll be able to play without any major difficulty.

    Please let us know if you need help with other issues.

    Thank you 👍🏻🍭

  • Freddy_
    Freddy_ Posts: 68,477

    @spadelover64 Hi and welcome, Strange that uninstalling has caused the game to start doing this. as you have already uninstalled i would try again but first make sure your device is up to date as well. Also can i ask what device are you using may help to advise you better

    Thank you

  • bearwithme
    bearwithme Posts: 16,539
    edited October 2020

    Hello @spadelover64 and a very warm welcome to our wonderful King Community. As mentioned above - what device are you playing on - make/model, software version? If the suggestions above don’t help, the more information you can provide, the better we (or the studio) may be able to help you.

    Please comment below. Thank you.

    Also, now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!

    Here is a guide to help you as you explore the various areas in the community!

  • spadelover64
    spadelover64 Posts: 4

    Level 1

    Thank you everyone for your suggestions none of them worked, but I was able to load the game on a different device so I'm sure it's my LG phone that's the problem. So now that I've solved that problem, what's up with level 773 it seems totally impossible to reach the 1million in 30 moves that the game is asking for especially when the points you get are so low seems this level is just impossible, I'll give it tell the end of the week then I'm giving up seems I've been stuck here forever.

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    Good that you find your game back.

    Very sorry but this is a point scoring level and currently we are having an issue on almost all the point scoring levels. But the good news is that the fix is ready and our studios are launching it soon. You are requested to log out, update your game application restart your device and login again and check if you find the fix in your game and level performs normally. Otherwise have patience and soon your game will get the fix and perform normally.

  • Mary_Kay
    Mary_Kay Posts: 1,403

    Hi, don't give up but do wait a bit. The scoring levels have been having problems for several days and the studio is working on a fix. It should be out to all players and all devices soon as it's slowly been reaching players. Thank you for your patience. I'm glad you resolved your issue and can play the game again. Good luck.

  • Spieler_8675309
    Spieler_8675309 Posts: 4,308
    edited October 2020

    quote:

    Hi, don't give up but do wait a bit...

    It's a bloody shame that your topic from back in March (or something similar) isn't made a sticky or something, but replace use with lose.

    If anybody sees it, maybe they'd think twice; but if they did it (delete the game) anyway after reading, then that's on them (add 'em to the SOL list).

    quote:

    What's up with level 773?

    I'll give it 'til the end of the week, then I'm giving up... 

    That's a fair amount of time for King to get their act together & resolve it; & if not, you can be proud to have conquered ~9.7% of all available levels (not everyone gets that far).

    And you can always find games in the app store, maybe find one (or more) that better suits you...

Hey! Would you like to give us your opinion?