Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

How to restore my progress Candy crush saga

Mary_Johnson
Mary_Johnson Posts: 4

Level 1

edited October 2020 in Support

How to restore my progress on candy crush saga

Answers

  • Mary_Johnson
    Mary_Johnson Posts: 4

    Level 1

    Help restoring. My progress on candy crush saga

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our beautiful community


    Please note that your game matches the specific site to avoid confusion. You are here in candy jelly. Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache. Then please play a level and update it. Clear cache. And restart. Hope it helps. You can find a lot in the help center. Even on each page or in the device - game - question marks.


    Good luck


    Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck



     I want to help you and navigate you better through the community. 

    Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.


    I wish you a nice day & have fun 😊 I am always available for questions and help.


    Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖

  • Diamond_Lim
    Diamond_Lim Posts: 164,784
    edited October 2020

    Welcome to Sweet King Community! 👑

    Oh No! Have you lost your current level on Candy Crush Saga? 😢

    Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

    If it's still not worked by Save Current Level Steps, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    🍭 Have a nice and safety day! Sugar Crush! 🍭

Hey! Would you like to give us your opinion?