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I lost my level after reinstalling game
Answers
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@lchezem Hi and welcome, For your levels please try playing a level to see if this sync's you to the server correctly and puts your levels back to normal. If not please see post below for getting your levels restored
You should not have lost any gold bars so please email customer support regarding this as they should help you with this just go to settings in your game help and send them an email
In the case of mobile devices your boosters and lives are stored on the device itself, so if your phone or game crashes, you uninstall or even change phones your boosters are lost and unrecoverable, unless purchase and for this again you would need to contact customer support
Hope this helps
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@lchezem Hi as above you will need to contact customer support so they can help you getting your levels restored.
The community does not deal with purchases or gold bar issues as it contains your personnel details. so again you need to contact customer support its easier to do from your game as it has you game ID in it automatically, but you can use contact us below but you need your game ID for this
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Hi and welcome to the community. Yes the only way to recover your goldbars is to contact player support. Please go to settings, contact us , purchase and goldbars and send them email. By contacting directly from the game will give them access of the required data and purchase history of last 90 days in your game so that they can take a positive action in your favour.
Best of luck.😀
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Welcome to Sweet King Community! 👑
Oh No! Have you lost your current level on Candy Crush Saga? 😢
Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If it's still not worked by Save Current Level Steps, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (but use Game ID with phone as well and How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
