Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
i just bought the dainty bundle but did not receive any items (50 coins, 1 hours of all the powerups 1 each of all the powerup) from the bundle. please help.
@sheilanat The best way to do it is from your game settings as this already contains your game ID information and is the quickest wat to get resolved
Thank you
That would be great advice except the attempt to submit the form keeps giving an error message and says resubmit and every time I do I get the same error message
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
Sorry for the issue but community dont deal with purchase or purchase related issues as it involves your personal information. Please follow the guidlines in the below link and it will help you to claim your missing purchases.
Thanks.
@sheilanat Hi and welcome , sorry to here you have had a problem with your purchase. The community does not deal with purchases as it contains your personnel information.
Please contact customer support from your game and they should help you with this
Just go to game settings , help, gold bars an purchases and send them an email you can also use the contact us below but you need your game ID for this
Hope this helps
Please read here about how to resolve problems with purchases. You'll need to contact customer support. https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase
Thank you and good luck.
New here? Sign in or create an account to join the fun.
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
what about lost lives? Candy royale progress.
can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Can someone please help me with level 4894 I'm stuck and only have 8gb and no boosters
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…