Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Did not receive items from Dainty Bundle
Answers
-
Please read here about how to resolve problems with purchases. You'll need to contact customer support. https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase
Thank you and good luck.
0 -
@sheilanat Hi and welcome , sorry to here you have had a problem with your purchase. The community does not deal with purchases as it contains your personnel information.
Please contact customer support from your game and they should help you with this
Just go to game settings , help, gold bars an purchases and send them an email you can also use the contact us below but you need your game ID for this
Hope this helps
0 -
Hi and welcome to the community.
Sorry for the issue but community dont deal with purchase or purchase related issues as it involves your personal information. Please follow the guidlines in the below link and it will help you to claim your missing purchases.
Thanks.
0 -
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
0 -
That would be great advice except the attempt to submit the form keeps giving an error message and says resubmit and every time I do I get the same error message
0 -
@sheilanat The best way to do it is from your game settings as this already contains your game ID information and is the quickest wat to get resolved
Thank you
0
