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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I made a purchase on oct 22 2020.My paypal was charged $4.99! I did not recieve any items! How can you resolve this?
@Darlene_Nielson Hi and welcome, I am sorry to here you had a problem with a purchase , but unfortunately the community does not deal with purchase issues
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.😊
Please read this for help with your problem purchase. Of course you can get a refund.
https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
