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My friends are not showing my Facebook friends and I cannot send or receive life’s from others ... I lost my level from before is there anyway to help me.
thanks Janice Turner
I have two emails... (Edit by CM: Personal Information)
@bfly888 Hi and welcome, Can you tell us if you have any error messages or possibly post a screenshot of any errors you are receiving when trying to connect, is it like below
Please see post below for help getting your levels restored if you have lost any progress
There is currently an issue with sending and receiving lives that is being investigated but at present we have no time frame on a fix for this
Thank You
I do not know how to check what the app version is??
I play the game everyday I can...
Yes I need my levels back please...
I cannot connect via Facebook and I cannot give or receive life’s from my Facebook friends ..
Hello Janice!
Welcome to the Community! We'll be glad to help.
I've edited your comment because we should not share personal information in this public forum.
Can you please tell us the app version you're using at the moment? Do you keep the game updated?
Did you get your levels back, or do you need some help with that as well? 😊
Thanks!
Welcome to Sweet King Community! 👑
You can check this information for similar your problem that I hope you can understand to read it :
And how about you tried these steps of saved your current level :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
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