Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Lost all my boosters !

When I get connected on the game, I have my right avatar and profile, but when I want to send a lkfe ar my friends,it's another of my Facebook's profile which appears... I think it's the reason why I lost all my boosters since today ? Help me, please !

Accepted answers

Freddy_

@Wapiti Hi again, In the case of mobile devices your boosters are stored on the device itself . So if your game or device crashes , you uninstall or even change devices your boosters are lost / not transferable.

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/317781/lost-all-my-boosters

Hi and welcome to the community.

Please check this link and see if it helps you.

https://community.king.com/en/blog/discussion/281603/game-keeps-connecting-to-the-wrong-facebook-account

Thanks

All comments

king12024581684

yup

Freddy_

Thank you

Wapiti

thank you all !

I had this problem only on my phone and my tablet. It was OK on my computer.

I have deleted my second facebook's profile, and now of course, the connexion is OK, and it's the good profile when I send lives to friends. But, unfortunately, the boosters are not back...

Sorry if my explanations are not clear, I am french and I hav'nt spoken english since a long long time ^^

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/317781/lost-all-my-boosters

Hi and welcome to the community.

Please check this link and see if it helps you.

https://community.king.com/en/blog/discussion/281603/game-keeps-connecting-to-the-wrong-facebook-account

Thanks

Freddy_

@Wapiti Hi and welcome, what device are you using to play the game. i have heard of people connecting to wrong facebook account but not from trying to send lives

Thank you

kiara_wael

Hi and Welcome to our Community

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

and Report this to our Player Support Team here. and tell your Game ID there.

Thank you.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/317781/lost-all-my-boosters

Hi and welcome to the community.

Please check this link and see if it helps you.

https://community.king.com/en/blog/discussion/281603/game-keeps-connecting-to-the-wrong-facebook-account

Thanks

Freddy_

Thank you

All comments

kiara_wael

Hi and Welcome to our Community

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

and Report this to our Player Support Team here. and tell your Game ID there.

Thank you.

Freddy_

@Wapiti Hi and welcome, what device are you using to play the game. i have heard of people connecting to wrong facebook account but not from trying to send lives

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/317781/lost-all-my-boosters

Hi and welcome to the community.

Please check this link and see if it helps you.

https://community.king.com/en/blog/discussion/281603/game-keeps-connecting-to-the-wrong-facebook-account

Thanks

Wapiti

thank you all !

I had this problem only on my phone and my tablet. It was OK on my computer.

I have deleted my second facebook's profile, and now of course, the connexion is OK, and it's the good profile when I send lives to friends. But, unfortunately, the boosters are not back...

Sorry if my explanations are not clear, I am french and I hav'nt spoken english since a long long time ^^

Freddy_

Thank you

king12024581684

yup

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Weekly Contest
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This is happening a lot. Anyone else?

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…