Avatar stuck on previous level

SystemSystem Posts: 1,135 Community Manager
This discussion was created from comments split from: Level 7587.


  • Crazy Cat LadCrazy Cat Lad Posts: 8,911 Community Manager
    edited April 2020

    Has your avatar got stuck on a previous level even though you completed various levels after that?

    When opening the game it starts on your correct level, but the avatar is far behind?

    Like this example below.

    The game is on level 2110, but the avatar is on a lower level and therefore the game suggests to tap the level navigator drop to get to your level.

    The issue is caused by that the level where your avatar is at hasn't been completed properly and therefore is missing the score and the one to three stars on the map.

    Since it's missing the score, the avatar is also stuck there.

    There is a easy solution for this.

    Simply go back to the level where your avatar is at.

    Replay that level and when you have completed the level once more, the avatar should then jump to the correct level.

  • Hey! Would you like to give us your opinion?

  • CT5167CT5167 Posts: 1 Newbie

    I have a different problem, but related. I have beaten a level, but a system error eliminated the life and would not let me proceed to the next level. Please help.

  • Freddy_FalknerFreddy_Falkner Posts: 43,455 Sweet Legend

    @CT5167 Hi and welcome, Unfortunately in this case all you can do is replay the level. This issue does happen rarely but there is nothing that can be done to rectify the issue

    Thank you

  • bri_Legitbri_Legit Posts: 1 Newbie

    The past few times I’ve been playing, the game has been opening up with the “play now” button for me to play the level i left off on and then by the time i get to my last life it’ll me to the level I’m actually on (it’s not till it does this till i realize I’ve wasted my lives on the previous level i just played) I’m playing so much that i don’t notice until it’s too late which i guess you can say is my fault, but i have been noticing this bug and not sure if others have been seeing this issue as well. 

  • DizzyDebbieDizzyDebbie Posts: 1 Newbie
    edited January 30

    I can’t reply the game because every time I press on the level the avatar is stuck on it takes me back to my Home Screen ..and when I go back on it this comes up at the top🤷🏼‍♀️😩

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