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All of my boosters I’ve been collecting for years have disappeared. My extra lives are gone too but that is not as upsetting as the boosters being gone..I am very upset.
Any help would be very appreciated.
thank you
hi dear welcome to our community sorry for the inconvenience
please check this page 👇
https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it
@coco427 Hi and welcome, Unfortunately in the case of mobile devices the boosters are stored on the device itself , so if your game or device crashes or you uninstall or you even change devices your boosters are lost / not transferable unless you had any unused purchased boosters and then you can contact customer support for these.
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
Hi and Welcome to our Community
Please read links bellow about lose booster!
Or please report this to our Player Support Team here
Hiya @coco427
By chance did you reinstall the game?. If thats the case when you install the game you loose the boosters and only remain with the normal six lives you have and the gold. This is because the gold is the one that is usually saved in the servers together with your level progress.
Sorry about that😔
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I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
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Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
