Receiving Lives

Hi @Briana57 Welcome to the King Community.

Are you having any problems with lives exchanges?

1. Keep the latest version of your device software
2. Make sure your game app is updated.
3. Follow this steps, Log out game - Restart device - Open game and log in.

Let me know if your problem is the same after following the steps above.

Moreever, there are also some issues with lives exchanges due to Facebook issues, you will find the latest info here.

For further assistance, please feel free to write back to us. We'll be happy to assist you.

Thank you.

I am having the same issue their response did not help as I don't receive any pop up either. I have updated the app removed candy crush from Facebook and readded and cleared cache.