Wheel and Extra Moves stuck on loading/ connecting

Can you please fix this problem? My crushing in no longer enjoyable. My USER ID: 6451781396

Please fix thanks. MY USER ID:6451781396

I top the levels for the week chart and came 1st place but I never received my rewards, why? Please fix. Below is my USER ID:

6451781396

What is going on? Why can't I purchased booster? I've tried to buy boosters with my gold bars but it is not working. Please help.

This is my USER ID: 6451781396

This is stuck on loading. Therefore please help fix it to make crunching more enjoyable

Thank you

Gopi1975

My game ID 3286166947 and facing the same issue and did the following but no use

1. Reinstalled

2. Clear cache

3. Changed the mobile

The same issue remain

Julieszala@yahoo.com

Julie gerardi szala

Julie gerardi szala. Julieszala@yahoo.com wheel wont load

Tazzam

When is this issue gonna be sorted.... Been close to a year with this issue

mohammadtaher

I have this problem too, and my I'd is:

12117767 414

nox007

my game user id

4537667283

FlaringCrystal120

Thanks for the information.

chrisgoron

I have this issue and for quite some time now. My ID: 10209813560

shadan105

my booster wheel is not working just say contacting app store.

game user id: 8036395416

https://community.king.com/en/candy-crush-saga/discussion/comment/1256341#Comment_1256341

I did..but no use

RuthiJ

Try uninstalling and reinstalling the app. This worked for me after reinstalling my phone's software

Even my not working...ve sent so many msgs..no help.

abd_almuiz

My ID: 5612521521

PLEASE HELP ME 🥺

WalaAbedElkader009

Wala Abed El-kader

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Crazy Cat Lad

Thanks guys for posting all the Game ID:s!

This has really helped and the tech team has now found the cause of the issue. So no further Game ID:s are needed anymore.

How to solve this is still to be figured out. Therefore we have no time frame for the fix. Please stay tuned and keep the app up to date to get all fixes as soon as they are released.

I will post any further updates or news on this here on the thread.

Thanks for your patience!

All comments

pragheb

I have some problem with store, booster wheel and ... .

My ID: 6518227231

AhmedMohamedAbdalla

Booster wheel struck, The store not working and I'am not getting extra lives, my user ID is 6917472810

gabidgn

Booster wheel stuck, The store not working and I'am not getting extra lives, my user ID is 1044050222

WalaAbedElkader009

Wala Abed El-kader

abd_almuiz

My ID: 5612521521

PLEASE HELP ME 🥺

https://community.king.com/en/candy-crush-saga/discussion/comment/1256341#Comment_1256341

Even my not working...ve sent so many msgs..no help.

RuthiJ

Try uninstalling and reinstalling the app. This worked for me after reinstalling my phone's software

I did..but no use

shadan105

my booster wheel is not working just say contacting app store.

game user id: 8036395416

chrisgoron

I have this issue and for quite some time now. My ID: 10209813560

FlaringCrystal120

Thanks for the information.

nox007

my game user id

4537667283

mohammadtaher

I have this problem too, and my I'd is:

12117767 414

Tazzam

When is this issue gonna be sorted.... Been close to a year with this issue

Julie gerardi szala. Julieszala@yahoo.com wheel wont load

Julieszala@yahoo.com

Julie gerardi szala

Gopi1975

My game ID 3286166947 and facing the same issue and did the following but no use

1. Reinstalled

2. Clear cache

3. Changed the mobile

The same issue remain

This is stuck on loading. Therefore please help fix it to make crunching more enjoyable

Thank you

What is going on? Why can't I purchased booster? I've tried to buy boosters with my gold bars but it is not working. Please help.

This is my USER ID: 6451781396