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Hi. Welcome to the sweet King community.

Please read the previous messages from Freddy, he is telling you where to post your ID. This is not where you have to post it.

This connection problem is sometimes solved by turning off the internet connection of the device you are playing on, not turning off the router, just removing the connection on the device for a couple of minutes with the game open. When you turn on the internet connection of your device again everything should be fine.

I will be here for anything you need.

Thanks and keep enjoying