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ppdmkpyd · December 2020

Why can't I fill the store and why can't I buy on this Huawei device?

Freddy_ · December 2020

@ppdmkpyd Hi and welcome, please make sure you device and game are up to date and log out and restart your device . Log back in and see if this resolves you issue.

If not please post a screenshot of your error so we can advise you better

Thank you

ppdmkpyd · December 2020

Screenshot_20201218_105028_com.king.candycrushsaga.jpg

Don't good

ppdmkpyd · December 2020

1.192.0.1 series

Freddy_ · December 2020

@ppdmkpyd Hi try turning your Wifi off for 30 seconds and then turn back on and see if this works

If not you will have issue below and put your game ID in there

https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting

Thank You

ppdmkpyd · December 2020

12163083671

ppdmkpyd · December 2020

Can the error be fixed? How much time?

Freddy_ · December 2020

@ppdmkpyd Hi you need to put your ID in the post above and this is a long running problem but putting your ID in the post will give someone the opportunity to have a look at your error

ppdmkpyd · December 2020

That's good?

FlaringCrystal120 · December 2020

Hello and welcome to the community, this issue is often caused by a bad internet connection. You can show your ID HERE.

hechicerilla · December 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1296528#Comment_1296528

Hi. Welcome to the sweet King community.

Please read the previous messages from Freddy, he is telling you where to post your ID. This is not where you have to post it.

This connection problem is sometimes solved by turning off the internet connection of the device you are playing on, not turning off the router, just removing the connection on the device for a couple of minutes with the game open. When you turn on the internet connection of your device again everything should be fine.

I will be here for anything you need.

Thanks and keep enjoying

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