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Game won’t load on IPad Pro, but loads on IPhone

Linda-51
Linda-51 Posts: 17

Level 2

My game gets stuck on the “loading” screen and won’t load on my iPad Pro, but it loads on my iPhone. What can I do? If I uninstall it, I will lose my lives and boosters.

Best Answer

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Linda-51 Hi and welcome, Check your ipad and game are up to date, clear the cache from safari (important even though app). check you have 2gb of free storage space, restart your device and log back in and see if it solves your issue.

    If not there is an issue with some ipads / iphones not loading and the only fix at present is to uninstall, but you would LOSE any stored BOOSTERS or LIVES on this device

    Thank you

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