Passed levels but suddenly my account is not logged in

exrabeexrabe Posts: 1 Newbie

I've passed levels 9156 and 9157, but now my account is not logged in. This happened last week and I had to repeat my level. How do I get credit for passing these levels?


Answers

  • headoperationsheadoperations Posts: 4,267 Level 5

    Have you tried just logging back in?

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  • kiara_waelkiara_wael Posts: 46,121 Candy Moderator

    Hi and Welcome to our Community

    Please Check app update - Log out game - Restart Device - Open game and Log in.



  • Freddy_Freddy_ Posts: 58,961 Sweet Legend

    @exrabe Hi and welcome, You would need to log back in to the game and if your levels did not save then you would need to play the levels again. As is you tried getting 2 levels restored by customer support could take 3-5 days. where you will pass 2 levels a hell of a lot quicker than that

    Thank you

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