Help me

@rinshe Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue.

For any missing rewards

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

Hope this helps

@rinshe Hi Again,

You will need to click on the support link as only customer support can help you. We cannot help with purchase issues in the community

@rinshe We cannot do this in the community, all we can do is help and advise only customer support can help you with this