Getting levels back — King Community

🍫 Chocolate Box Server Error! More details HERE
🦒 Sam's Streak Connection issue. More info HERE
⚠️ Need help? Check our FAQ:s first HERE

Getting levels back

JoMay1JoMay1 Posts: 1 Newbie

I was over level 2500 not sure exactly on my candy crush app, i was then asked to sign in to a King account and I was reset back to level 1, how do i get my levels back thanks


  • kiara_waelkiara_wael Posts: 61,231 Candy Moderator

    Hi and Welcome to our Community

    If you suddenly are back to level 1 or the game has been lost, Please check this page

  • Hey! Would you like to give us your opinion?

  • arwen777arwen777 Posts: 1,290 Level 5

    @JoMay1 when you first sign in to the account your progress seems lost but it isn't! It happened to me too! Close your browser, re-open it, and the synchronization will be complete!

Sign In or Register to comment.