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🍫 Chocolate Box - Server error!

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Answers

  • Jay3004
    Jay3004 Posts: 2

    Level 1


    Ive been getting this for a few days now :(

  • omasue
    omasue Posts: 0

    Newbie

    Are you planning to fix this? It’s been going on for several weeks, long enough to give you plenty of timeto fix it.

  • SylviaCC
    SylviaCC Posts: 6

    Level 2

    What is happening with this bug?!?!?!

  • Glenn1972
    Glenn1972 Posts: 16,650

    Hello @omasue , greetings and welcome !!

    Many of us are seeing that on this date

    The error problems you are seeing have been reported to the Candy Crush Game Studio. Work is now going on with the system and they are asking our patience until the work is completed.

    Keep checking your game, it should be back to normal soon

    Our kind regards

  • kiara_wael
    kiara_wael Posts: 157,001

    Hi and Welcome to the King Community.

    At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated. A post on this topic already exists in our community and your post will be attached to that post so I'm closing this post for now.

    You will find the complete information in the link below.

    Thank you

  • Poncke-2
    Poncke-2 Posts: 11

    Level 2

    Thanks for the update. What about compensation for players that paid to progress? Ive missed out on rewards because of this.

  • David_H
    David_H Posts: 63

    Level 3

    Yes, it's frustrating that I'd reached the culmination of my gold chocolate box, was just about to enjoy a free hour's worth of lives and the other bonuses that came with it, only for it to give this message...

  • pjgraham
    pjgraham Posts: 2

    Level 1

    This has been going on for a month now, when will it be fixed?

  • joannahipple
    joannahipple Posts: 1

    Level 1

    Not giving my rewards!! Hasn’t worked since it changed up

This discussion has been closed.

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