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appiera
appiera Posts: 88 Level 2
edited October 2021 in Support

Good morning. After making a purchase (bars) for Candy Crush Saga on facebook, on my credit card I found numerous charges not authorized by me by Google pay. Why does this happen? how do i get my money back ???

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  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager
    edited October 2021 Answer ✓
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    Hi @appiera !

    If Google Pay have charged you with purchases you don't recognize, please contact Google directly.

    All in-app in games and apps on Android devices and handled by Google Play and only Google Play will then have access to your payment details. Please email Google Play Support to check what happened and how to get a refund.

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