Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
My mother.has all the adds and gets all kinds of freebies...she also has the box of chocolate available..I on the other hand that I have been playing years before her I don't get anything, no adds , nothing and my box of chocolate it's not even working for months.and I was just a step away from completingit...just not right...
Hi and Welcome to the King Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
quote:
It's not fair
Welcome, newcomer (& sometimes life isn't fair); but it seems like you're not part of an experimental test group (of guinea pigs) that has those features, see here.
Some (like your mum) will get adverts & others won't, different people get different features.
So you just have to deal with the experiment for as long as it lasts, but (try to) have fun.
And do not delete the game in an attempt to receive the features, as any accumulated boosters/received game lives would also be deleted; see this.
You're basically at the mercy of those tasked with maintaining the game on whether or not you ever get those features.
But once you make a purchase within the game, don't count on it; here's an example from another unfortunate player.
And about that inadequately maintained choc box; join the queue, take a #.
Guinea pigs, such adorable little creatures...