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This afternoon, CC has switched to portrait mode on my iPad. No other app is doing this.
I’ve tried locking the screen to no avail.
Anyone any ideas as to how to fix this?
thanks
JBH100
This test ended in December 2021.
There is a similar test running in February 2022. You can find a new thread about this here:
There is a play test in the game on mobile devices where the game is only available in portrait mode.
Therefore landscape mode is not available for some players at the moment.
The play test started this week and will approximately be live for a month.
We hope that you can enjoy crushing the candies in portrait mode during this time!
Yep, same for me. Only portrait mode now which is horrible. Not going to be playing Candy Crush for much longer if it does not get fixed 🤬🤬
Dear developpers it would be real nice if someone would answer us on this issue I will not play wiith a game thar has a pieces of blocks hidden or doesn’t have a friendly user friendly interface on my IPad. So ar least can you tell us that you are working on the issue?
Hate portrait mode. Will stop playing and purchasing if not switched back How rude I should have the choice. Have been playing for about 9 years.😫
Need landscape back… hateful playing on portrait on iPad
Playing in Portrait on my iPad is not how I want to play the game. Why change it? If I wanted portrait I would have played on my iPhone. Bring back landscape.
Please change back to allowing landscape mode when playing!!!!!
Hi @blueshirt you have already raised this issue in the discussion below.
Please note that you aren't the only person suffering from this unwanted change as you can see below
Why has the orientation been fixed in Saga? 8,000 levels in on an iPad, now an unnecessary change?
have you been bought by Microsoft? They are usually that sort of prescriptive
You will lose many players because of this issue. Please return the game to how it was so I can play in landscape mode again. I will check back in a week and not play till then.
Hate the change in orientation!
Same problem.
I have the same issue. Cn you please fix it.
It would be nice to hear back from the developers on this!
Why has the orientation been changed? This is outrageous. I use a Samsung tablet and on android so nothing to do with an Ipad/iPhone. I have it locked on landscape and it changes as the game starts. U have ruined this game. Change it back now please. I am extremely upset.
Changed mid morning yesterday, fine before went to make a coffee and then ….. portrait mode ahhhhhh 😫
So very annoying if I wanted to play in portrait mode I would turn iPad! Now no choice at all as won’t alter. Unsure if will continue playing as very irksome to alter set up each time want to play for a few minutes.
Thank you very much. I called the moderators and they will help you further!!! Good luck
I did this and restarted my iPad issue still exists
Hello and welcome
Can you please close your game and clear the cache and reopen?
If something doesn't change, please get back to you. I am happy to pass it on.
@kiara_wael @Sukanta_Biswas
I will be happy to pass on your question!
Hope you get your answer.
Good luck and a nice day
@Crazy Cat Lad
I have the issue VERY ANNOYING change it back let me choose as before
I have decided to delete the app and find something else to play as I just can’t adapt to being forced to play in portrait, it is inconvenient and uncomfortable. Shame, I was making great progress but maybe I’ll have more free time now!
Can I please get a notification in 5 months when you have returned 👍
I play candy CCS on my iPad in landscape. Now can only play in portrait, I don’t like it, my iPad is set up to be used in landscape. I will stop playing this game until it is changed back to being able to play either orientation.
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