Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We are experiencing a temporary server issue which is affecting Candy Crush and several other of our games at the moment.
This issue may give various error messages when playing on Facebook or on King.com and stopping the games to load properly.
Connection issues with your game account, ads and purchases on mobile devices and via the Windows app are also affected by this.
Our Help Center pages and Player Support contact form are also affected. Therefore you may experience loading issues when finding an article or contacting Player Support.
We are working on a fix and to get everything back on track and counting on having this sorted out shortly.
Thanks for your patience!
@J2theESS We are working on it!
@HandonWay No, all progress is saved and if you lose it you can restore it as soon as the connection issues is fixed.
@hailz1989 Purchases should be working again as soon as the issue is fixed. Thanks for your patience!