How do I get help to solve FB loading error?

@gladimhere you should take a look at the following link:

If you continue having issues after following the steps above, you can always move your progress to king.com by synchronizing your facebook account and play the game there.

To sync your progress with King.com, please complete the following steps:

• Go to the King website at King.com
• Log in using your existing King profile, or create a new King profile if you don't already have one.
• Click on the ‘Settings’ icon
• Select ‘Account’
• You will be prompted to confirm your password
• Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information
• Once complete, your progress will be updated across all King games on King.com

Hello and welcome to the King Community!

To find the settings button open your game, then look for the light reddish looking cogwheel. On a mobile it will be in the bottom left corner. That is the settings button